Frequently Asked Questions
Everything you need to know about our authentic Mysore Silk collection
How can I verify the authenticity of your Mysore Pattu sarees?
Every saree from our collection comes with a certified Silk Mark label and a unique BSI hologram, ensuring 100% pure silk and genuine gold/silver zari content.
Do you offer international shipping?
Yes, we ship our ethnic wear globally. International orders typically take 7-12 business days for delivery depending on the destination and customs clearance.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging. Please note that customized sarees with falls or pico work are not eligible for returns.
Can I request custom blouse stitching?
Absolutely. You can select the 'Custom Stitching' option on the product page. Our team will contact you for measurements once your order is confirmed.
How should I care for my silk sarees?
To maintain the luster and longevity of your Mysore Pattu, we strictly recommend dry cleaning only and storing the saree in a breathable cotton bag away from direct sunlight.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and PayPal for international transactions. Cash on Delivery is available for select pin codes within India.